CONTACT US

You can contact our Customer Service team two ways; either by filling out the contact form found in the footer or by emailing us at support@thecrystallinesoul.com. We will get back to you ASAP!

If you would like to get started in a return or exchange, click here..

RETURN GUIDELINES

Please contact support@thecrystallinesoul.com for questions relating to this product category. 

REFUNDS AND CANCELATIONS

We are not accepting returns or exchanges at this time. If extrenuous circumstances occur, we will handle the issue on a case by case basis.

CANCELLATIONS AND ADJUSTMENTS

Please note that some of The Crystalline Soul‘s merchandise is unique and made-to-order. However you may contact us and cancel or edit your order up to 24 hours after it was placed. This excludes any and all rush orders.

TO EDIT AN ORDER: Contact us and we will record the changes for you and send a confirmation email once the order has been adjusted.