WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on thecrystallinesoul.com website, place an order, enter a contest or sweepstakes, respond to a survey or communication such as email, or participate in another website feature. When ordering or registering, we may ask you for your name, email address, mailing address, phone number, credit card information or other information. You may however, visit our website anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use 'cookies‘ to enhance your experience and gather information about visitors and visits to our websites.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your website experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have registered as a client to receive our email newsletter, we may send you periodic emails. If you would no longer like to receive promotional e-email from us, please refer to the 'How can you opt-out, remove or modify information you have provided to us" section below. If you have not opted-in to receive e-mail newsletter, you will not receive these e-mails.

HOW DO WE PROTECT VISITOR INFORMATION? USE OF SSL

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

DO WE USE “COOKIES”?

Yes Cookies are small files that a site or its service providers transfer to your Computer's hard drive through your Web browser (if you allow) that enables the website‘s or service provider‘s systems to recognize your browser and capture and remember certain information. For instance we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current website activity which enables us to provide you with improved services. We also use cookies to help us compare aggregate data about website traffic and website interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn of all cookies. You do this through your browser settings. Each browser is a bit different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won‘t have access to many features that make your website experience more efficient and some of our services will not function property. However, you can still place orders over the telephone by contacting customer service.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other's rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

HOW CAN YOU OPT OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?

To modify your e-mail subscriptions. please let us know by modifying your preferences in the 'My Account' section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the 'My Account' section of our website and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

THIRD PARTY LINKS

In an attempt to provide you with increased value. we may include third party links on our website. These linked websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked websites (including if a spesific link does not work).

CHANGES TO OUR POLICY

If we decide to change our privacy policy. we will post those changes on this page. with the date when such changes become effective. Policy changes will apply only to information collected after the date of the change.

QUESTIONS AND FEEDBACK

We welcome your questions. comments. and concerns about privacy. Please send us any and all feedback pertaining to privacy. or any other issue.

SMS MARKETING

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

ONLINE POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent: By using our website, you consent to our privacy policy.